As a homeowner, you know you have the option to make a claim, but do you know what the actual process looks like when tragedy strikes? Below are the steps to filing a claim with your home insurance company that are most efficient for everyone involved.
1. Take Pictures
Before you make a claim, gather pictures and all information so that you can upload it to the claim. Also, collect a copy of any accident report related to the incident that might have been filed.
2. Submit Your Claim
You can either call the main number to speak to a representative about the claim or upload your information online for most companies and file the claim online. Depending on whether you call or submit the claim online, there will still be a link for you to post pictures and any other documentation, like an accident report, to upload with your claim.
3. Contact Your Agent and Adjuster
Once you make your claim, you should be in contact with an adjuster shortly to come out and look at the damage. If you haven’t heard from anyone within 48 business hours, call your agent back or contact the adjuster on file who may have been assigned to your case. You can find this information in your insurance portal, or by calling your agent back for a follow-up.
4. Get Notice of Your Claim
After the adjuster has visited the property and assessed the claim, you should have some resolution within five business days. Based on your claim’s approval, you can move forward with having your home repaired or follow up with the agent if they have a specific contractor in mind.
If you have more questions about home insurance or how to file a claim, we’re happy to help at The Owens Agency LLC. If you’re in the area surrounding Waldron, AR, contact us today for more information.